Terms of Service
Effective date: 12.05.2024
Welcome to Katya Young Studios! By using our services or visiting our website, you agree to comply with the following terms. Please read them carefully.
Booking and Cancellation Policy
- We operate by appointment only. Same-day appointments may be available based on our schedule.
- Reschedule or cancel at least 36 hours in advance to avoid fees.
- Cancellations made within 36 hours of the appointment will result in forfeiture of any deposits.
- No-shows or late cancellations will incur a 70% charge of the service fee, applied to the card on file or invoiced directly.
- All services and purchases are non-refundable. Outstanding balances must be settled before future bookings.
Deposit Policy
- Deposits must be received no later than 36 hours before your appointment to secure your booking.
- Failure to pay a deposit on time may result in the cancellation of your appointment.
Late Arrivals
- Clients arriving more than 15 minutes late may not receive the full service booked.
- Please notify us immediately if you are running late.
Health and Safety
To ensure safety and optimal results, clients must adhere to the following guidelines:
- Allergies and Sensitivities: Inform us of any severe allergies or sensitivities. Prolonged lying down may cause temporary puffiness.
- Active Acne: Please wait until your skin condition has calmed before booking.
- Post-Invasive Procedures:
- Botox: Wait at least 2 weeks.
- Filler: Wait at least 6 weeks.
- Threads: Wait at least 12 weeks.
- Post-Surgical Procedures:
- Facelift: Wait 8 weeks for lymphatic drainage and 1 year for regular massages.
- Dental Implants: Avoid buccal massage for 4 months.
Please review all contraindications prior to booking or attending your appointment: Full contraindications list
Text Message Consent (Opt-In)
By providing your phone number, you consent to receive text messages regarding appointment scheduling, updates, and promotions.
- Message Use Case: Includes service updates and promotional information.
- Message Frequency: Frequency varies.
- Fees: Standard message and data rates may apply.
- Help Instructions: Reply HELP for assistance.
- Opt-Out Instructions: Reply STOP to opt-out at any time. No further messages will be sent.
For details, refer to our Privacy Policy
Etiquette and Courtesy
- Respectful behavior is required at all times. Disruptive behavior will not be tolerated.
- Mobile Phones: Please minimize usage to maintain a relaxing atmosphere.
- Food and Beverages: Only coffee and water provided by the studio are allowed.
Service Satisfaction and Refunds
- Share concerns before leaving the studio, and we will do our best to address them.
- No refunds are offered for completed services. Issues reported more than 2 days after the service will not be addressed.
Right to Refuse Service
We reserve the right to refuse service in cases including, but not limited to:
- Contagious conditions or severely compromised skin.
- Health conditions that may be aggravated by our treatments.
- Inappropriate behavior toward staff or other clients.
If service is refused, 70% of the scheduled service fee may still apply.
Privacy Policy
Your privacy is important to us. Please review our Privacy Policy for details on how we protect your personal information.
Liability
Katya Young Studios is not responsible for adverse reactions caused by undisclosed medical conditions or allergies.
Updates to These Terms
We may update these terms periodically. Any changes will be posted on our website.
Contact Information
For questions, please contact us:
- Email: katyayoungstudios@gmail.com
- Phone: +1 (347) 315-7121